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Frequently Asked Questions (FAQ)

1. What ingredients do you use in your products?
We use natural, plant-based, and sustainably sourced ingredients. Many of our herbs are organic or wildcrafted. You’ll find no synthetic fragrances, parabens, or harmful chemicals in our formulations.

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2. Are your products safe for sensitive skin?
Yes, most of our products are designed with sensitive skin in mind. However, we always recommend doing a patch test first, as everyone’s skin reacts differently.

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3. Do you test on animals?
Absolutely not. All of our products are cruelty-free and never tested on animals.

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4. . How should I store your herbal products?
Store them in a cool, dry place away from direct sunlight to preserve their potency and shelf life.

5. How long do your products last?
Our products typically have a shelf life of 6 months -2 years. Because we use natural preservatives (or none at all), we recommend using them within that time frame for best results.

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6. Do you offer custom blends or skincare consultations?
Yes! We love working one-on-one to create personalized solutions. Contact us directly to discuss your needs.

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7. Can I use your products during pregnancy or while nursing?
Some herbal ingredients may not be recommended during pregnancy. Please consult your healthcare provider before using any new products if you’re pregnant or nursing.

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8. Where are your products made?

All of our items are handcrafted in small batches, ensuring freshness and quality in every jar or bottle.

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DISCOVER OUR STORE FAQ

Shipping Information

We offer worldwide shipping for all our products. Our team ensures safe packaging and prompt delivery to your doorstep, making your shopping experience convenient and hassle-free.

Product Returns

If you're not satisfied with your purchase, we accept returns within 30 days of delivery. Simply contact us, and we'll guide you through the process to ensure a smooth return experience.

Custom Orders

Looking for something unique? We welcome custom orders tailored to your preferences. Contact us to discuss your ideas, and our team will work with you to create personalized handcrafted soaps and oils.

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